Privacy Policy

The information we collect depends on how you interact with us.

When you contact us or request a product, quotation, sample, or other service, you may provide your name, business email address, phone number, company name, billing or shipping information, material requirements, technical specifications, and project details. You may also provide information in emails, contact forms, purchase requests, or other communications with our team.

If you make a payment, a third-party payment provider may handle it. That provider may collect payment card or account information needed to complete the transaction. Infinita Materials does not intend to store complete payment card information when a third-party provider processes the payment.

We automatically collect some information when you visit our website. This may include your IP address, browser and device information, operating system, pages you visit, the time and date of your visit, referring pages, and information about how you interact with the website.

We may also receive an approximate location based on network information. This does not necessarily identify your exact physical location.

We use this information mainly to keep the website working properly, understand which parts of the site are useful to visitors, identify technical problems, improve the user experience, and help protect the website from misuse.

Our website may use cookies and similar technologies. Some cookies are necessary for basic website functions, while others may help us understand website traffic, remember preferences, or measure the effectiveness of our content and marketing.

Your browser may allow you to block or remove cookies. Keep in mind that blocking certain cookies can affect how parts of the website work.

We use the information we collect for ordinary business purposes. This may include responding to questions, preparing quotations, handling sample requests, processing orders, arranging shipping, managing invoices, providing customer support, and communicating with you about an existing business relationship.

• aImprove our website and services
• bUnderstand how visitors use our content
• cPrevent fraud or misuse
• dMaintain security
• eResolve disputes
• fComply with legal requirements and enforce our agreements

If you have agreed to receive marketing or promotional communications, we may send information about products, materials, services, or educational content that may be relevant to your interests. You can unsubscribe from promotional emails at any time. Unsubscribing from marketing messages will not stop important communications related to an order, quotation, payment, or other service you have requested.

Some inquiries sent to Infinita Materials may contain technical details about a research project or manufacturing process. This could include a desired composition, purity, particle size, dimensions, quantity, processing conditions, application, or other material requirements.

We use this information to understand your request and determine whether we can provide a suitable standard material or discuss a custom option.

We do not share personal information simply because we have collected it. We may, however, need to share information with companies and individuals that help us run our business — for example, website hosting providers, analytics and technology providers, payment processors, shipping and logistics companies, communications platforms, professional advisers, security providers, and other service providers working on our behalf.

We may also share information when it is necessary to complete a request you have made or provide a product or service.

Information may also be disclosed when required by law or when we believe disclosure is reasonably necessary to respond to a legal request, protect our rights or property, protect someone's safety, investigate fraud or misuse, or enforce an agreement.

If Infinita Materials is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, we may also transfer personal information as part of that transaction.

We may use third-party analytics tools to understand how visitors use our website and how our website performs.

If we use advertising, remarketing, or similar services, those services may use cookies or other technologies to measure campaigns or show relevant advertising. The providers of these services may have their own privacy policies governing how they handle information.

We do not keep personal information indefinitely simply because we can.

We generally retain information for as long as we have a legitimate business, contractual, security, or legal reason to keep it. The length of time depends on what the information is and why we collected it. For example, order, invoice, tax, accounting, and other business records may need to be retained for longer periods because of legal or financial requirements.

When information is no longer needed, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal or business requirements.

Infinita Materials LLC is based in the United States and may work with service providers located in other countries.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

You can also stop receiving promotional emails by using the unsubscribe option included in the message or by contacting us directly.

If you are a California resident and applicable California privacy law covers your information, you may have additional rights. Depending on the circumstances, these may include:

• ✓The right to know what categories of personal information a business collects and how that information is used
• ✓The right to request access to certain information
• ✓The right to request correction or deletion
• ✓The right to opt out of certain sales or sharing of personal information

If applicable law gives you a right to opt out of the sale or sharing of personal information, we will provide the required method for exercising that choice. California regulations also address recognized opt-out preference signals, including qualifying browser signals such as Global Privacy Control.

To submit a privacy request, contact us using the information provided below. We may ask for information needed to verify the request and confirm that you are authorized to make it.

Some browsers and devices allow users to communicate privacy preferences through browser settings or automated signals.

How we handle these signals depends on the signal, the services operating on our website, and the privacy laws that apply. Where applicable law requires us to recognize a qualifying opt-out preference signal, we will handle it as required.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

Our website may contain links to websites operated by other companies or organizations.

Our privacy practices may change as our business, website, technology, or legal requirements change.

When we make changes to this Privacy Policy, we will update the policy on this page and revise the "Last Updated" date. We encourage you to check this page from time to time to stay informed about how we handle personal information.

If you have a question about this Privacy Policy, want to make a privacy request, or have a concern about how your information is being handled, contact us using the details below.